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Friday, April 19, 2024
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Back End Staff & Customer Service

Back end staff is anyone who works at the establishment who does not come in direct contact with “the customer”. I had to put “the customer” in quotation since we generally think of the person purchasing from us as our only customer. We have another customer though – our coworkers. Our coworkers are the internal customer and the person purchasing from the company is the external customer. 

Montego Bay Welcomes Another Rolly Polly Franchise !

Rolly Polly will be celebrating the Grand Opening of its new franchise located at the newly constructed Fairview Annex in Bogue, Montego Bay, on...

Staff Training

Year after year companies report robust profit margins, yet the customers can experience no improvements even in how we are treated. It begs one to wonder what companies do with their earnings and how do they determine the critical areas to improve.

The Salt Spring Poet

“I was always good at writing. I always did well at that kinda thing; it’s a gift, but I never imagined I would be a published author,” Erskine shared with the Western Mirror.

MYSTERY ILLNESS

“I don’t know what caused it. I just woke up one day and couldn’t move as I used to. It’s the same thing that happened to Courtney,” she said.

Chan For the Culture

By Michael Nattoo Millennials are increasingly finding things difficult, but you know what they say, “When the going gets tough, leave your stable job and...

‘Wrinkle’ bringle!

Michael Nattoo/Alan Lewin Self-proclaimed road-patching king has had it with St. James If St. James, and by extension the St. James Municipal Corporation are not...

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